Implementing Partners

SUSTAIN is funded by the United States Agency for International Development (USAID) and is managed by University Research Co., LLC (URC) in partnership with sub-contractors:  Uganda Catholic Medical Bureau (UCMB), ACLAIM Africa,  Uganda Protestant Medical Bureau (UPMB), Uganda Muslim Medical Bureau (UMMB), Amai Community Hospital, Dr. Ambrosoli Memorial Hospital Kalongo, Pope John’s Hospital Aber, St. Joseph’s Hospital, and St. Mary’s Hospital Lacor. Past sub-contractors included:  Health Research Inc. (HRI), Initiatives, Inc, Integrated Community Based Initiatives (ICOBI), Child Chance International (CCI), The AIDS Support Organization (TASO) and  AIDS Information Centre (AIC). A wide range of stakeholders are instrumental to the SUSTAIN project implementation including the Uganda Ministry of Health (MOH), National Medical Stores (MNS), Joint Medical Stores (JMS), hospital leadership, clinical staff, expert clients and volunteers, local and international partner organizations, and other implementing partners.

SUSTAIN recognizes that partnership is of utmost importance in leveraging and increasing resources, building capacity and achieving meaningful health and social changes in Uganda.

University Research Co., LLC (URC)

University Research Co., LLC

Founded in 1965, University Research Co., LLC (URC), the lead implementer on the SUSTAIN project, is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With its non-profit affiliate, the Center for Human Services (CHS), URC manages health care and social welfare projects in over 40 countries. URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. 

Internationally, URC is engaged in improving access to and quality of maternal, newborn, and child health services; addressing infectious diseases including HIV/AIDS, TB, and malaria; and improving reproductive health and family planning services. In the United States, URC focuses on improving communications related to issues like substance abuse, with a particular focus on reaching under-served populations.

URC focuses on finding ways to deliver proven approaches to health care problems, applying quality improvement (QI) methods, and conducting research and evaluation to tailor those approaches to various settings. Recognizing implementation barriers unique to each setting, URC trains local managers and service providers to strengthen health systems, integrate system elements, and bring improvements to scale. URC also specializes in designing health messages and materials to educate target audiences about improving health behaviors.

To find out more about URC, see the URC website at

Current Project Partners


Established in 1955, the Uganda Catholic Medical Bureau (UCMB) serves as the Roman Catholic Church’s health office. Their technical focus includes: human resource management, information management, quality and patient safety, training of health institution, financial management, public-private partnership management, pastoral care of the sick, organizational management and development, and management of AIDS care and treatment programs. UCMB supports USAID/SUSTAIN in management of human resources for health to ensure that high quality health workers are attracted, recruited, and maintained in various health facilities to improve access to quality comprehensive HIV services within these centers.


ACLAIM Africa Limited was incorporated in 1995 in Uganda as a multidisciplinary consultancy firm that is driven by a mission to provide high quality consultancy services for: institutional  capacity development, increased effectiveness, and competitiveness and growth, to bring about positive change in social and economic outcomes. The company supports public institutions, private sector organizations and civil societies. As a multidisciplinary consultancy and training firm, ACLAIM Africa supports: organizational development and capacity building, human resource development, grant and financial management consultancy, project management, among other tailored made capacity building activities. In collaboration with USAD/SUSTAIN, ACLAIM Africa will support human resources for health at public/GOU health facilities.


The Uganda Protestant Medical Bureau (UPMB) is a Christian national umbrella organization for Anglican, Adventist, and Pentecostal church-founded member health facilities. UPMB originated in 1957 to serve as a liaison between the government of Uganda, donors and member health facilities. As a partner of USAID/SUSTAIN, UPMB supports health care workers seconded to supported private not for profit hospitals and health facilities.



The Uganda Muslim Medical Bureau (UMMB) is an umbrella body that coordinates the work of affiliated institutions and facilitates collaboration with its partner organizations. UMMB was incorporated as a faith based non-governmental organization in 2002. In partnership with USAID/SUSTAIN, the UMMB supports health care workers seconded to supported private not for profit hospitals and health facilities through provision of skill-building trainings and supportive supervision.



Amai Community Hospital is a faith based, private not-for-profit community hospital located in Amolatar district, under the direction of Uganda Protestant Medical Bureau. Commissioned in 1997, Amai Community Hospital serves as a referral hospital in Amolatar district for lower and private facilities within its catchment area. In collaboration with USAID/SUSTAIN, Amai Community Hospital provides comprehensive HIV prevention, care and treatment services.



Dr. Ambrosoli Memorial Hospital Kalongo (commonly referred to as Kalongo Hospital) is a private-not -for-profit organization founded in 1957 in Kalongo Town Council, Agago District. Kalongo Hospital works with USAID/SUSTAIN to ensure that high quality, accessible HIV/AIDS services are provided in a strengthened and integrated health care system.



Pope John’s Hospital Aber, located in Oyam district, has been providing healthcare services since 1969 and currently serves a catchment population estimated at 196,950. Pope John’s Hospital Aber, in partnership with USAID/SUSTAIN, provides quality HIV prevention, care, and treatment services that contribute to meeting the UNAIDS 90-90-90 goals.



St. Joseph’s Hospital is a private not-for-profit hospital, owned by the Gulu Catholic Archdiocese and located in Kitgum district. In addition to serving residents in Kitgum district, the health facility also sees clients from: Agago, Kotido, Abim, Moroto, Lamwo, and Pader districts and from the neighboring country of South Sudan. As a partner of USAID/SUSTAIN, St. Joseph’s Hospital contributes to an AIDS-Free generation by ensuring delivery of high quality HIV prevention, care, and treatment services.


St. Mary’s Hospital Lacor is in Gulu District and serves as the hub for three health centre III facilities (Lacor Opit, Lacor Amuru, and Lacor Pabbo) that are owned and operated by the hospital. St. Mary’s Hospital Lacor works with USAID/SUSTAIN to provide comprehensive HIV prevention, care, and treatment services.




Pentacostal Assemblies of God (PAG) HC IV, established in 1994, is a faith based private not-for-profit health facility located in Lira District that works with USAID/SUSTAIN to provide comprehensive HIV prevention, care, and treatment services.


Established in 2009, New Life Medical Center,  has been providing comprehensive care services to the general population of  Kitgum Distirct. New Life collaborates with USAID SUSTAIN to provide high quality family oriented and integrated HIV care, treatment, as well as prevention services and to increase the community based follow-up and support to people infected and affected by HIV and AIDS in Kitgum, Uganda.



Past Project Partners

Health Research, Inc.

Health Research, Inc. (HRI) is a not-for-profit corporation affiliated with the New York State Department of Health (NYS DOH) AIDS Institute.  HRI manages the HealthQual International program, which aims to improve health systems by creating sustainable, self-sufficient quality management programs. HRI/HealthQual International provided support for laboratory quality improvement and management for quality activities implemented by SUSTAIN between 2010 and 2014.


Initiatives, Inc.Initiatives Inc., a Boston-based firm, provides technical support to governments, NGOs,and intergovernmental organizations to offer practical approaches to improving primary healthcare systems, scaling-up HIV/AIDS initiatives, building better reproductive health and family planning programs, initiating innovative safer motherhood programs, and strengthening child health initiatives. Specializing in human resources development, Initiatives Inc. supported the implementation of USAID/SUSTAIN’s human resources for health strengthening activities between 2010 and 2014.


Integrated Community Based Initiatives (ICOBI) is an indigenous NGO founded in 1994 that supports health and community development in Uganda. ICOBI supported USAID/SUSTAIN by engaging communities and improving referral networks between facilities and communities, helping to build a continuum of care for people living with HIV or AIDS.



AIDS Information Centre (AIC) has been in existence and working in HIV programming since 1990. It was the first HIV counselling and testing (HCT) center in Uganda and now contributing the biggest proportion of HCT services as a private service provider. AIC has eight regional service centers located in the biggest urban centers in Uganda including: Kampala, Jinja, Mbale, Soroti, Lira, Arua, Mbarara, and Kabale. AIC supported SUSTAIN in mobilizing and sensitizing communities to mitigate underlying socio- economic, religious and structural hindrances to the uptake of VMMC and create demand for VMMC in Alebtong, Kole, and Lira districts.


Children’s Chance International (CCI) was started in 2008 as a non-profit organization with its headquarters based in Lira, Uganda. CCI’s vision is to: empower women, youth, orphans, and disabled persons in the post-conflict region of northern Uganda. To realize the vision, CCI provides: life skills training, livelihood support, and provision of educational opportunities to mitigate the impacts of HIV/AIDS, poverty, and conflict. CCI supports SUSTAIN in mobilizing VMMC activities in seven districts.



The AIDS Support Organization (TASO) was initiated as a small support group for people living with HIV or AIDS in 1987 and has evolved to a Ugandan non-governmental organization (NGO) with eleven service centers and four regional offices. TASO previously contributed to the USAID/SUSTAIN project between 2010 and 2014 by supporting the provision of clinical care and providing technical assistance for clinical service providers through mentorship and training. TASO also facilitated linkages between networks of care for PLHA. TASO is now supporting USAID/SUSTAIN in scaling up voluntary medical male circumcision (VMMC) services in the districts of: Agago, Apac, Amolatar, Gulu, Kitgum, and Nwoya using, using a peer-led and community engagement approach.