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USAID/SUSTAIN and Ministry of Health hold a learning session on use of quality improvement approaches

Held in Kampala between 15-19th June 2014 , USAID/SUSTAIN and the Ministry of Health concluded a quality improvement learning session for eight supported hospitals (Fort Portal, Kaabong, Kabale, Kawolo,  Mbale, Moroto, Mubende and Soroti). Aiming to institutionalize quality improvement (QI) structures in hospitals systems, the project brought together hospital managements teams and all heads of departments within the eight hospitals to review the pace quality improvement has gained in the past one year.

participants reviewing the different methods hospitals proposed to improve QI activitiesDuring the period, the project supported hospital management teams to grasp QI ideas and implement them for provision of quality services. In addition, the learning session aimed to review improvements made to date, identify gaps per hospitals, design improvement plans to address them and  have a shared-learning of best practices among the hospitals. Participants were also introduced to basic concepts in knowledge management with particular interest in improving documentation of existing knowledge. Five other supported sites will also be convened on the same subject by mid-July 2014.

Lessons Learned

  • QI should not be isolated from routine duties/activities in the hospital to support integration.
  • Even without extra funds, small changes implemented through Continuous Quality Improvement (CQI) with the available resources lead to much bigger positive outcomes.
  • CQI triggers systems performance checks.